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GoodHire

GoodHire

Overview

What is GoodHire?

GoodHire is an applicant background checking technology and API from the company of the same name in Redwood City.

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Recent Reviews

TrustRadius Insights

GoodHire is a versatile background check service that caters to a wide range of industries and organizations. With its customizable …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Basic

$29.99

Cloud

Standard

$54.99

Cloud

Premium

$79.99

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Why Switch to GoodHire Product Demo

YouTube

Intro to GoodHire Product Demo

YouTube
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Product Details

What is GoodHire?

GoodHire Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoodHire is an applicant background checking technology and API from the company of the same name in Redwood City.

ACRAnet, TransUnion SmartMove, and Findigs are common alternatives for GoodHire.

The most common users of GoodHire are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(32)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GoodHire is a versatile background check service that caters to a wide range of industries and organizations. With its customizable options, users can tailor background checks to specific hires, including selecting the number of education background checks based on the candidate's level of schooling. This allows companies to conduct thorough screenings while streamlining the hiring process.

One of the standout features of GoodHire is its fast and reliable background check results. Users have mentioned in their feedback that they appreciate the timely delivery of comprehensive reports, enabling them to make informed hiring decisions without delays. Additionally, customers have praised GoodHire's customer service team for their quick and helpful assistance with any inquiries or issues, adding an extra layer of support throughout the process.

GoodHire's integration with the Mentor Matching Engine API has proven valuable for STEM education programs. By providing background checks on over 500 mentors annually, GoodHire ensures a safe environment for minors participating in these programs. This integration demonstrates GoodHire's commitment to safety and gives organizations peace of mind.

Another common use case for GoodHire is conducting drug tests alongside background checks. This feature helps companies maintain a drug-free workplace and effectively screen potential candidates for suitability. Medical facilities, in particular, rely on GoodHire to verify the background of medical professionals, ensuring the safety and credibility of their workforce.

GoodHire's extensive list of clients showcases its reputation as a trusted guide for background checks. Companies of all sizes utilize this service, making it suitable for both small businesses and large organizations. In addition to serving various industries, GoodHire also seamlessly syncs with third-party platforms like BambooHR, JazzHR, LinkedIn for Business, Paycor, Rippling, TriNet Hire, and UKG Pro, providing easy background verification integrations.

Overall, GoodHire simplifies and accelerates the background check process while meeting the diverse needs of its users. From HR departments conducting multiple checks to medical facilities ensuring a safe workforce, GoodHire offers a range of solutions that cater to different employment types and job functions. With its user-friendly interface and efficient turnaround time, GoodHire has become a preferred choice for thorough and hassle-free background checks.

Attribute Ratings

Reviews

(1-7 of 7)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We can design custom background checks using GoodHire for any employment type and job function. It streamlines the procedure and offers thorough and effective background checks. When making our hiring decisions, we omitted a lot of information. Using Good Hire makes it easy for me to secure our clients and staff because I appear to acquire information from a variety of sources.
  • It streamlines the background check procedure.
  • Makes it easy for us to secure our clients and staff.
  • We can design custom background checks using GoodHire.
  • The cost of the background check is frequently extremely high.
  • It highlights the tiniest details without taking context into account.
  • If the individual has been globally mobile, the information is not accurate.
After confirming a candidate's information, they marked. The highlighted background checks' suspiciousness was decreased with a bit of additional information and intuition, and they turned out to be fine. Whether it be by email, phone, or chat, their customer care is really helpful. We use Gmail, which is linked to our GoodHire account, and we get answers quickly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Good Hire is used by our company to complete promotional and pre-employment background checks. Our promotional background checks, completed by internal associates, are completed using a direct link created and provided by Good Hire on our location’s intranet site. Pre-employment background checks, completed by external candidates, are completed using api integrations to Good Hire and the Good Hire system will email a link directly to candidates.
  • Intuitive and easy to use
  • Compliant with state regulations
  • Quick turnaround/processing time
  • Great customer support
  • Improve filters for the background check status
  • Easier reporting capabilities
The system is easy to use for both external candidates and internal associates being promoted. The process is intuitive and simple for the end user. Overall, the admin user experience is also easy to use for reviewing alerts on background checks and sending pre-adverse action letters. We have multiple locations in multiple states and the checks are compliant for each based on the location that the candidate or associate is from.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Goodhire for background checks on new hires and annually on current employees.
  • Local background checks
  • Nationwide background checks
  • Motor vehicle record checks
  • Sex offender registry checks
  • At times the communication can be a problem - especially when the background check is taking longer than normal
Overall, Goodhire is a great product. It's easy to use and the results come back fairly quickly. The one thing I would like to see improved is the communication when the results are taking longer to come back. It would be great if the team at Goodhire would reach out explaining why and give an ETA on when to expect the results.
November 01, 2021

GoodHire is great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
GoodHire is a game changer! At our company, I use GoodHire whenever a new employee is hired. I am able to be selective in my options and tailor the background check to the person I am hiring. I have the normal selections I do for every employee, but depending on their level of schooling I can choose how many education background checks based on the number of degrees they have. GoodHire is always fast and easy and I love that I can rely on them to get the background checks back timely. I have also spoken with their customer service and they have always been quick and helpful. Also, being able to set up monthly ongoing alerts on all of our employees is a great feature and inexpensive.
  • Allows for Ongoing Alerts where you can continue to know the background checks are being run
  • Allows you to make selections for each background check and cater it to the specific background check you are ordering
  • Cost effective
  • Quick and timely background checks come back after you order them
  • There hasn't been anything that I can think of come up
What I like best about GoodHire it is very convenient and easy to use. Whenever a new employee starts at our company, ordering the background checks is fast and easy. I have also spoken with their customer service and they have always been quick and helpful. Also, being able to set up monthly ongoing alerts on all of our employees is a great feature and inexpensive. When an employee is no longer at our company it is also very simple to turn off that feature.
October 28, 2021

GoodHire is a good hire!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoodHire is used by myself for medical professionals who wish to work at our facilities. HR also uses my reports for the HR side of the same medical professionals. We look at the whole report to verify what the provider has given us, along with their signed release. It helps us analyze professionals from all over the world. A 'one-stop shop,' so to speak.
  • County checks
  • World wide checks
  • Verify name for individuals who have 2 or more sir-names, especially foreigners
  • It is not easy to correct something on an application without ordering a whole new application and paying the full price again
  • It is difficult to get a 'real person' on the phone for questions
  • Sometimes it asks gender questions that we do not ask the applicant, thus causing us to have to backtrack and use precious time
They do a thorough job of investigating but also rely heavily on the information provided by the requesting party. Sometimes a gender question is asked but is totally irrelevant to the person's background check (at least in my opinion).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoodHire is used for both background checks and drug tests for all new employees. As a publicly-traded company, we have an obligation to provide a workplace that is free from drug users and potential individuals with violent crimes in their background. In Human Resources, it's essential that we conduct these checks.
  • Ease of use - very easy to enter in employee data and they find it easy to use.
  • Customer service - when needing something, tends to be very responsive
  • Pricing - cost is similar compared to other background check and drug companies
  • Communication - will not let us know about system outages, issues, and oftentimes we have to follow up with them on issues
  • Special drug tests - for employees that we have a reasonable suspicion may be using drugs and want to get them tested ASAP, the system is slow and not really designed for this.
  • Account Management - very rare for anyone to reach out to us.
I think GoodHire does the basics really well. They're able to provide quality background and drug test services at a reasonably low cost. I do think that they struggle when it comes to on-the-spot drug tests for employees and would not recommend them for instance to a manufacturer where that happens more often than at our business.
Tiffany Stallings | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently, we use GoodHire during our onboarding processing. We utilize background checks as well as drug screen registration.
  • User friendly site
  • Quick and easily accessible customer service
  • Easy registration for candidates
  • I would prefer that you enter the employee or person's information first and then be taken to the area where you "pay".
  • If the SSN isn't a match it would be nice to have the opportunity to re-check or update the information vs having to pay for a new BC all over again.
Generally speaking, I don't have any complaints or areas where it would be less appropriate. Using this service for the purpose of onboarding checks is perfect and well-suited.
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